Audio source stop if I Remote Desktop the computer

  • bootika
  • Autore
19/01/2018 16:33 - 19/01/2018 16:34 #84537 da bootika
Hello

I installed yesterday MB Recaster and all is great except one annoying thing:
If I connect to the computer running MB Recaster using Remote Desktop (RDP protocol from Microsoft) the audio source stops inside MB Recaster. The audio source continues to play (I see the VU-meter inside Playback Devices system window). MB Recaster looses the signal somehow.. I have to reselect the audio card in MB Recaster in order to restart playing (or interact with the the "Exclusive" checkbox). Then all is good again
The problem is that when I exit the RDP session, it stops again :) And I cannot start it (and stay that way), unless I go in front of the computer. :)) Does anybody have the same issue? Any ideas?
I disabled the audio redirection (playback and record) inside from Local Group Policy\Administrative Templates\Windows Components\Remote Desktop Services\
Allow audio and video playback redirection - Disabled
Allow audio recording redirection - Disabled
Still no good

See attached images please
Allegati:
Ultima Modifica 19/01/2018 16:34 da bootika. Motivo: correction

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19/01/2018 23:25 - 19/01/2018 23:26 #84550 da MB SOFT
I just checked and i can confirm the problem. When an RDP session start or finish Windows disconnect/reconnect the audio lines and leave MB RECASTER with no data input until you manually restart the capture session (changing audio card selector, changing exclusive flag or restarting the application). This is a general issue affecting any audio application capturing sound from WASAPI. Unfortunately i don't have a workaround for this. You'll probably get the same using any other encoder around. Maybe i can make MB RECASTER to check for the audio line status and auto reset itself when necessary but this would cause an audio skip for the listeners. I suppose the best solution would be to avoid RDP session and use other remote desktop viewers like ex Supremo www.supremocontrol.com/

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Ultima Modifica 19/01/2018 23:26 da MB SOFT.

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  • bootika
  • Autore
20/01/2018 12:01 #84556 da bootika
Thank you. Better a short audio skip than nothing :) I will also try to replace RDP with something else, but I am an Sysadmin and RDP has some advantages for me, especially when connecting in cascade, using my computer as jump guest. Anyway, thank you for your quick reply

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21/01/2018 02:54 #84561 da paul03034
I would not use remote desktop at all as I have had too many issues with it.

Try AnyDesk or Remote Utilities programs just Google them. Set them up for unattended access and you will be good to go.

I recommend AnyDesk is the best free version which is just about as fast as TeamViewer, but is free for personnel use and not expensive if you pay. I don't use TeamViewer due to cost.
I'll pay for AnyDesk usage, but not TeamViewer as you can pay $79 a year or buyout at $349 for lite version. I am using free right now, but they deserve something if you really use it all the time.

Also no VPN needed or router configuration using AnyDesk. I used VNC before and did VPN, but too slow and no audio at least how I had it set.
I have multiple network connections so no complicated setting.
My servers are on a mountaintop, so this works great for me!

Hope this helps!

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  • bootika
  • Autore
30/01/2018 14:33 #84611 da bootika
Do you have an approximate ETA for making MB RECASTER to check for the audio line status and auto reset itself when necessary?
Thank you,

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08/02/2018 23:24 #84644 da MB SOFT
It will be out next week.

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  • bootika
  • Autore
13/02/2018 18:08 #84660 da bootika
Thanks a lot, works great now when entering Remote Desktop! A small skip, but anyway acceptable.. And no skip on RDP exit! :)

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MB STUDIO HOME / LITE / PRO

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MB RECASTER PRO

video reel32MB RECASTER PRO comprende un registratore audio con schedulatore dedicato, trasmissione Webcast verso qualunque server Shoutcast, Icecast o Windows Media, funzione AutoDJ che permette di suonare files casuali da una lista di 4 cartelle, ricevitore URL che vi permette di registrare un qualunque flusso audio esterno o ritrasmetterlo al vostro server (transcoder), un convertitore di files audio da/a qualunque formato.

MB LIVE

MB LIVEMB LIVE è un software per la trasmissione di audio \ video in diretta da postazione esterna a studio centrale. Questo programma, sfrutta una qualsiasi connessione TCPIP. E' fornito gratuitamente insieme al programma MB STUDIO PRO.