Hello everyone,
I'm the developer of sam-song.info (Twitter only, started in 2012) and songposter.net (not yet released, still in development)
Please excuse that I write this in english, but the only alternative would be German and I doubt that this is a better option for the majority.
I don't speak any Italian myself and can barely read enough to still make some sense out of the numerous Google translate errors.
Before today I didn't even know this software exists.
The issue with user 98 is probably that they reset their password.
I'll have to speak verbose to explain the reasons behind that:
We don't store any passwords on our server. There's only the one-way hash of the password to verify if whatever the export scripts/software/plugins submit is correct.
The user gets to choose their password when signing up and that password is then stored in a cookie inside the user's browser.
Whenever the user requests a new PAL download, that file is generated from scratch (we could store each user's PAL script , but then we'd have their passwords once again and it needs unneccessarily much harddisk space).
If the password from the cookie is available, that will be used and put into the password.
However that doesn't work if you switch computers or don't login for very long (cookies have a limited lifetime before they are deleted) or if you delete them by hand for privacy reasons or so.
In any such case a new password is generated along with the new PAL script and that will be completely random characters.
We currently don't have any password reset functionality. After all we don't need the password for login anyway, because we're authenticating users via Buffer.
SAM Broadcaster and RadioDJ users don't run into this problem so easily, because we've automated as much as possible for these two automation systems.
Both just take the PAL script and are automatically configured that way. (SAM because PAL is it's internal scripting language and RadioDJ because I've written a Plugin that parses the PAL file and handles the web requests internally)
Also both of these have some way to monitor/log the response from the webservice. (Yes, we actually return meaningful error messages)
In this case you would've seen an error message like this:
No user with that ID and password combination exists
We'll definitely modify the website to include a warning if no password is available from the cookie and generating a new PAL would invalidate all previous passwords.
I'll look into providing an option to change the password to a user defined text as well. That will probably take a little longer as I'm working with someone to do all the layouts and major design adjustments for me.
If you have more suggestions on how to further improve this service, just let me know. (Preferrably by using the Google Group at
bit.ly/songposter-group)
If anyone feels qualified, feel free to translate this post.
For a Google translated version look here
.